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For Tax Year 2019: All Intuit ProConnect Tax returns pre-ordered and purchased are for use during the calendar year 2020 and can be used for any tax return supported by Intuit ProConnect. 1040 and business returns and can only be used for the designed return type. Returns purchased but not used by December 31, 2021, will not roll over into the next tax year. Any pre-orders not canceled prior to December 31, 2020 will be charged to the credit card on file. Intuit has no obligation to refund all or part of the purchase price for prior purchases of ProConnect or unused returns. ProConnect tax returns are credited to the Customer Account Number that purchased them and cannot be transferred to other Intuit accounts. Terms, conditions, features, availability, pricing, fees, service and support options are subject to change without notice.

ProConnect usage based on actual tax year 2018 usage data for ProConnect customers.

Cancellation. Upon cancellation or the termination of your account, you will not have access to the ProConnect Services, data and other Content you uploaded to the ProConnect Services. Please follow in-product instructions to cancel your account. We suggest that you retain your own copies of any data or Content that you may need, as Intuit is not responsible for providing you access to the Services or your data or Content after any cancellation or termination of this Agreement.

Refund policy. If you purchase returns between the date of first availability of the next Tax Year, but before the current Tax Year Service charge date (typically early January), you may cancel your order. In the event, you purchase returns after the current Tax Year Service charge date (typically early January), Intuit shall issue a refund on unused returns within thirty (30) calendar days from your purchase date. No other refund requests shall be honored.