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How to contact Intuit Practice Management for help

Intuit Help

How to contact Intuit Practice Management for help

If you need help, you can call us directly or take advantage of our self-help options with the new Intuit Accountants Community.

If you need assistance with using Lacerte please see: How to contact Lacerte for help

If you need assistance with using ProConnect Tax please see: How to contact ProConnect Tax for help

For customer service and technical support for Intuit Practice Management powered by Karbon, please call 1-844-333-1910, Monday - Friday, 6:00 AM - 5:00 PM PT. Closed on all holidays listed below.


Holiday hours of operation

Holiday 1OpenClose
Columbus Day,
Monday, October 12, 2020
6:00 AM6:00 PM
Veteran's Day,
Wednesday, November 11, 2020
6:00 AM5:00 PM
Day before Thanksgiving,
Wednesday, November 25, 2020
6:00 AM3:00 PM
Thursday, November 26, 2020
Day After Thanksgiving,
Friday, November 27, 2020
Day before Christmas Eve,
Wednesday, December 23, 2020
6:00 AM3:00 PM
Christmas Eve,
Thursday, December 24, 2020
Christmas Day,
Friday, December 25, 2020
Day before New Year's Eve,
Wednesday, December 30, 2020
6:00 AM3:00 PM
New Year's Eve,
Thursday, December 31, 2020
New Year's Day,
Friday, January 1, 2021
Martin Luther King Jr. Day,
Monday, January 18, 2021
Friday before Memorial Day,
Friday, May 28, 2021
6:00 AM3:00 PM
Memorial Day,
Monday, May 31, 2021

*All hours listed are in Pacific Time

1All hours are subject to change without notice.

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