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FWIW, Kaspersky said these files were ID'd as false positives as trojans and that they have fixed the problem.
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Point taken. What security package do you use?
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I'm still working with Kaspersky on this. They asked me to send them the two files in question, i.e., commgr19.dll and commgr20.dll, but the software deletes th...
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In case anyone else asks about this, the problem was Kaspersky. It was deleting the commgr19.dll file. This discussion, "Kaspersky deleting commgr20.dll and com...
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I sent Kaspersky an email and link to this discussion. Hopefully they'll fix it, so others don't have to take hours finding the solution.