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As directed by the instructions, I changed the client email in the client's profile. However, no matter what I try, this email change does not carry over into I...
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This year, I have lost more hours trying to resolve either a glitch in the programming (such as not being able to efile a SC return with a foreign address), lin...
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When I say "talking to an agent"... it has been a minimum of 1.5 hours PER CHAT
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I have chatted with 3 different agents who took more than 1.5 hours to say it has been resolved and retry and then disconnect me. All efforts to refile the SC r...
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The rejection instructions are not sufficient. It says SC returns with a foreign address neet an ISO code, which I located and informs to put this code in the m...
