Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

IRS does not show a record of tax return

tk20
Level 1

We e-filed our clients 2019 tax return which was accepted by the IRS on 8/5/20, according to the information in Lacerte.

Our client called today to let us know the IRS does not have a record of her 2019 tax return.  What is the best way to rectify this?

Thank you!

0 Cheers

This discussion has been locked. New comments cannot be posted on this discussion anymore. Start a new discussion

2 Comments 2
IntJimmy
Employee
Employee

You should contact the IRS paid practitioners hotline.

https://www.irs.gov/tax-professionals/practitioner-priority-service-r

tk20
Level 1

Thank you!

0 Cheers