Yes, that's possible.
But, I think you may be in the wrong place...this forum is for tax professionals using Intuit's professional tax software, it appears you may be looking for DIY help.
Please visit the TurboTax Help site for DIY support, they may be able to help you.
If you use the googles, you find these resources:
But, yes, the professional tax preparers here are also having their clients' tax returns delayed. You know this is because of the shutdowns and slow reopenings under the recovery process.
"Level Up" is a gaming function, not a real life function.