Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

E-file Returns

Oredia
Level 1

I have been e-filing sing 1/23.  Today I tried to e-file and gets an error message to update installed products.  I update installed products and still gets the same error message.  I called technical support and was on the phone with them for 4 hours and my issues is still not resolved.  The sent in an escalated ticket and said it will take 24 to 48 hours before I hear back.  I still cannot e-file any returns.  Is anyone else having this issue?  

0 Cheers