Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Link

jlasworth
Level 2

In the Intuit Link I have a notice that the "Client needs help clean slate?

What does it mean and how to get rid of it?

0 Cheers

1 Solution

Accepted Solutions
IntuitAngela_13
Employee
Employee

That message means that client is having issues answering one of the questions you submitted to them. They will be redirected to send you an email as to why they need help. Once you feel that their question has been addressed, you can click on the "Clean Slate" to clear the status.

View solution in original post

0 Cheers
1 Comment 1
IntuitAngela_13
Employee
Employee

That message means that client is having issues answering one of the questions you submitted to them. They will be redirected to send you an email as to why they need help. Once you feel that their question has been addressed, you can click on the "Clean Slate" to clear the status.

0 Cheers