EF Status not updating

[karenh]

In ProSeries Pro, I've followed all the instructions and triple checked them but the EF status still shows Marked for EF -- NOT 1st extension...

[IntuitAngela_13]

Hi karenh,

Thanks for your question!

Please refer to this article, as it includes instructions on how to mark a return for extension for multiple return types: https://proconnect.intuit.com/community/federal-taxes/help/proseries-form-4868-faq-s/00/4679

Also, if you are filing an extension for the state, mark the state extension for e-file on the Federal Information Worksheet, then access the state return and confirm that the extension form has been activated.

[karenh]

These instructions were followed EXACTLY as noted and the results were not as instructions state they should be.  There's either a glitch in the program or the instructions need to be tweaked.