Submitted by AW1 on 07-31-2020 03:41 PM
Please remove the E-Signature Dashboard. Adding the E-Signature Dashboard created a lot of URL error messages when we tried to generate the E-Signatures, resulting in us having to reinstall ProSeries on almost a daily basis during the height of tax season.
Even when it worked properly, it took longer to generate E-Signatures than it did before the Dashboard was implemented.
The Dashboard doesn't really provide any useful information or functionality, but the biggest downfall is that we are no longer able to batch e-file returns. Without the Dashboard, we were able to sort the eSignature column in HomeBase to find all the completed E-Signatures, highlight all those clients and e-file with one click.
With the new Dashboard, the only information the HomeBase ESignature column returns is 'View Dashboard'. This is completely useless information as it doesn't tell us which E-Signatures are completed and which are merely sent. We'd have to refer to the Dashboard (which doesn't provide any useful filtering to find returns with E-Signature completed and which hadn't been filed yet) for each individual client. This cost us hours of unnecessary extra time and effort this tax season.
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