Submitted by ugh on 09-01-2020 12:00 AM
PROSERIES BASIC: corrupted client file, federal return would not efile, state return no problem. Program was up to date. see error message below:
Form 1040: Individual: The version of ProSeries you are using is no longer current. Though this does not affect any returns you have already e-filed, you must update your tax program before electronically filing additional returns. To update your program, go to the Update menu and select 'Update Installed Products'. ProSeries will automatically download any updates available for currently installed products. After updating, you must also reconvert all files that are ready to transmit electronically. Not transmitted, the return(s) failed the tax submission return validation step. Please make the necessary corrections.
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