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Authenticatiion Failures for DocuSign

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Authenticatiion Failures for DocuSign

CPA33548

in the e-Signature dashboard, could a "resend" option be given for when a client-taxpayer fails the initial authentication process (and avoid a duplicate cost for the e-Signature)

Status: New
Vote now if this is a good idea
2 Comments
CassieFilesTaxes
New Member

I mean, I feel like this is a common issue with a very easy solution. Thanks for starting the conversations CPA33548

always-learning
Returning Member

Select "Void" in DocuSign, then "Resend"

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