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win 10 update is preventing proseries 2019 from opening

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last updated ‎June 29, 2020 10:45 AM

after the latest win 10 update, i can't open proseries 2019....

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8 Replies 8
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Level 15
Level 15
last updated ‎June 29, 2020 10:45 AM

Have you restarted the computer a few times since the Win10 update? 

Ive found that it may not install all at once and several reboots can be necessary for it to complete.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Highlighted
last updated ‎June 29, 2020 10:45 AM

i have  to no avail.....will keep trying.....may need my IT guy

 

thanks so much!

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Level 1
last updated ‎June 29, 2020 10:45 AM

I have the same issue, Were you able to resolve it?

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Level 4
last updated ‎June 29, 2020 10:45 AM

Not yet

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Level 4
last updated ‎June 29, 2020 10:45 AM

I have not gotten any updates on any module since July 3.  It keeps saying you're on most current version?

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Level 15
Level 15
last updated ‎June 29, 2020 10:45 AM

@Dependable wrote:

I have not gotten any updates on any module since July 3.  It keeps saying you're on most current version?


It tells you to update but then says you have the most current?  If so, then you need to use REFRESH Updates, not the regular update option.

refresh.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 4
last updated ‎June 29, 2020 10:45 AM

I've used both with the same response.  No issues until this one.

Thanks

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Level 1
last updated ‎June 29, 2020 10:45 AM

Thank you for the response. I called ProSeries twice and they were not able to help. And Windows does not let me remove the last update

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