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Why can't you update the EF status of all returns anymore?

asander4u
Level 1
 
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5 Replies 5
Just-Lisa-Now-
Level 15
Level 15

I can.     What's happening when you try? 

 

You may need to highlight the returns and then use the Update Acks of Selected Returns to get them to pull in.

updateacks.png

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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asander4u
Level 1

In prior years it would ask if you wanted to update all pending files.

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Just-Lisa-Now-
Level 15
Level 15

You can use the option above whats circled, that downloads all acks. If for some reason it doesnt grab them all...you use the option thats circled.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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asander4u
Level 1

In the past when you clicked that update, it asked you if you want to update the selected return or all pending returns.

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Just-Lisa-Now-
Level 15
Level 15
I dont recall ever seeing that message, sorry.

I either hit Receive Acks and it downloads what it has available, or when I have ones that seem to be stuck and havent been accepted for a few days, I use Update Acks of Selected Returns.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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