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why can't i efile federal individual returns this am?

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Level 1

I tried to file my first federal individual return of this tax season and it was rejected as "not available yet".  When does efile start (I thought it was today)?

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8 Replies 8
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Level 2

Same for me.  I guess I'll go back to Drake next year.   This is pathetic, and you can't even reach support before 9 AM ET.  Maybe someone forgot to turn on the efiling switch at Proseries.

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Level 1

Same here. This is the first time I have experienced this.

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Level 1

Why can’t I efile my returns and the office is closed 

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Level 2

It really gets ridiculous and frustrating every year. Off season, they always claim to have the best customer service. But, when you need them the most, they are nowhere to be found. Crazy!

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Level 1

Same problem here seems like we have to wait longer each year.  We pay a lot of money to not get the service we deserve

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Level 2

I did file an 1120s this morning and it was received by Intuit. Not yet by the IRS, but so far no error reported.

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Community Manager
Community Manager

Good Morning,

E-Filing for the 2019 Tax Season became available at 9 A.M. EST 

https://proconnect.intuit.com/community/proseries-news-and-updates/discussion/tax-year-2019-e-file-w...

Cheers!


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