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Why am i not able to print my paid pay per return state

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Level 1
 
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4 Replies 4
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Level 15
Level 15

Did you pay for both federal and state?  They are 2 separate charges.

Check your PPR Audit report to be sure

Tools > Pay Per Return > Audit Report


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1

I just check the account balance and it shows zero  and I made the paymen . Is there a issue with processing?

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Level 15
Level 15

Ive seen a few complaints concerning PPR balances and authorizations today.... @IntuitAustin  heres another one


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Community Manager
Community Manager

We are aware of this issue and are currently investigating it. For more information, see here 

https://proconnect.intuit.com/community/proseries-news-and-updates/discussion/proseries-hold-times/0...


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