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What purpose does having to identify pictures serve for logging in?

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Level 1

I understand needing the password, and even the text or call, but what purpose does identifying cars or whatever in a group of pictures serve?  I had to go through six screens of that crap this morning, including one that kept changing the picture after I clicked on it, until pictures of buses stopped coming up.  I now hate buses.

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Level 15

"I now hate buses"

Thank your for posting that.  That made my day. 

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.

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Level 15

"I now hate buses"

Thank your for posting that.  That made my day. 

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.

View solution in original post

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Level 15
Level 15
:joy::joy:

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 9
Level 9
I got a laugh out of that too.
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Moderator
Moderator

This happens if the server sees something out of the ordinary from the program that could be something like a hacking attempt or blank session response. There are some tips and tricks on how to make sure your browsers are set up correctly to ensure this happens less often. 

https://accountants-community.intuit.com/articles/1615898-mfa-resolving-the-i-m-not-a-robot-message

I even get it myself every few weeks. 

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**Mark the post that answers your question by clicking on "Accept as solution"
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Level 1
Thank you.  It doesn't happen very often but this last time I had to go through several screen of this.  It might help if the pictures are a bit more clear, so that I could actually see what I was supposed to be clicking on.  I think that's why it had me go through so many. UGH!
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Level 11
Level 11
UltraTax is the same way. Extremely blurry.
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Level 15
Level 15
I haven't seen the pictures in a long time, I do have to get the text message with a verification number from time to time in order to log in to my Intuit account.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 11
Level 11
thats sooooo weird, Lisa. UltraTax has that, they have a phone app, I've never experienced it. I have not experienced the verification process in Intuit either. Its the future, this 2 factor.
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Level 1
I understand the 2 factor verification, but the damned pictures?!  
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Level 11
Level 11
I agree @victoria the pictures are a pain in the a$$ especially if its every time. Add to that that they are blurry its like Stevie Wonder time.
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Level 15
"its like Stevie Wonder time"

Instead of pictures, you now have to identify Stevie Wonder songs?  Can't we just skip this stuff and start using DNA samples?
ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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Level 11
Level 11
I hear the FBI has access now to those DNA matching/heritage places. I cant see how but thats what I read. Optical would be best.
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