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What is the meaning of this error - "Index was outside of the bounds of the array"

Mike111
Level 1

Trying to sign onto the program and instead of opening up I received this error message.

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3 Replies 3
Just-Lisa-Now-
Level 15
Level 15

@hieu  looks like its still happening !  How do people fix this?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
hieu
Employee
Employee

@Just-Lisa-Now- thanks for letting us know.

@Mike111 could you please email us your contact info to proseries_engineering@intuit.com, and best time to contact. Please also include the URL to this post for referencing purpose.

Sorry about the problem.

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hieu
Employee
Employee

I called @Mike111 today, according to him, after update ProSeries. He is no longer experiencing the issue. Thanks all!