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wanting me to pay per return

Level 1

I purchased proseries 2021 program for $1,600, but when I go to print it wants me to pay per return.

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Level 15
Level 15

You got unlimited Professional for $1600?  that seems cheap, but maybe they gave you a deal.


If you go to Tools >License Product, what does it show for licensing?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1

I am having the same problem. I purchased 20 returns for proseries basic. 

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Level 15
Level 15

If you purchased Basic, be sure you didnt download Professional by mistake.  If youre using Professional, but paid for Basic,  it will be Pay Per Return.

If your toolbar looks like this, you're using Professional, not Basic
professionaltoolabr.png

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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