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Updated 2018 program and federal is being rejected because it says latest version needed

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Level 15
Level 15

Doesn't anyone read the yellow banner alerts anymore? Top menu bar of the program  Information > View Alerts

Intuit gave instructions for this in the program and still roughly 3-6 people per day are asking about it in here.

You need to REFRESH Updates using one of these 2 methods.

refresh.png refresh2018.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1

Thanks Lisa. 

support is not there anymore might switch to drake, I used it before, they answer the phone, intuit can’t even do a chat anymore. 

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Level 15
Level 15

What do you need support for? This is a known issue, was alerted for in the program and has a fix.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I updated the installed products and just now did the refresh updates.  got another error message and still won't efile!  Will exit program and try to refresh again!

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