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update failure error (22)

swoodsok
Level 1

My ProSeries will not update - gives me an error (22).  After 2 hours got a tech in the business area to call me back.  He said my problem was that I needed to get to Windows Security 1909 version.  I did that - 2 more hours to update computer.  Still won't update, can E File some returns without the updates.

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1 Solution

Accepted Solutions
IRonMaN
Level 15

As a last resort you can always uninstall and reinstall ProSeries


Slava Ukraini!

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3 Comments 3
IRonMaN
Level 15

As a last resort you can always uninstall and reinstall ProSeries


Slava Ukraini!
swoodsok
Level 1

Did the last resort, reinstalled the program, updates now working.

IRonMaN
Level 15

Desperate times call for desperate measures - glad you got it fixed😁


Slava Ukraini!
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