Can't seem to update my software for the unemployment update. I am using the cloud service. I have turned the computer off and restarted several times, but the software will not update for the unemployment exclusion. When I updated the software on my hard drive, the update worked and I have the unemployment exclusion on my hard drive software. Has anybody else had this issue?
I figured it out last night. Go up to the top of the screen where it says update. and scroll down where it says Refresh updates. ( 2 items below where it says update installed products) . I did that and they came through last night. good luck
Thanks, When I fired up system this morning, the system updated automatically and the calculation sheet was there. In the past I have used the feature you suggested, both desk top & cloud and has worked well. This refreshes all updates & was suggested to me by support 2 to 3 years ago to run occassionally to insure all updates are current.
Have a good-one!