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Unable to retrieve license

SPedrazzi
Level 2

My program is not allowing me to retrieve the product license files so basically I am able to login but unable to do anything as it shows that I am "unlicensed" - all of my license information is in order so there is no reason this should be happening. Anyone have any idea what to do to combat this? 

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3 Replies 3
Fabian
Level 4

Can you describe exactly what happens when you invoke the menu "Tools->License Products"?

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SPedrazzi
Level 2

I restarted the computer and went to tools, license products and then it came up as it should. Maybe it just needed a minute! Thanks!

sjrcpa
Level 15

Glad we could help. 😀


ex-AllStar
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