This is the second year that I have tried to open the tutorial videos within the program and it does not work. I spend 2 hours with customer support and they could not help me.
Try outside the program instead.
Live and On-Demand Webinars: https://proconnect.intuit.com/training/proseries/
Personalized Training Portal: https://accountants.intuit.com/training-center/proseries/
Still an AllStar