Trying to e-file a 1040 for a US citizen with foreign wages earned from a foreign employer

[Tom8]

I am trying to e-file an individual return where the taxpayer is a US citizen but lives and works in a foreign country for a foreign employer.  Since the foreign employer does not have an EIN which is recognized by the IRS the tax return gets rejected. The wages need to be reported on line 1 of the 1040 and the taxpayer is eligible for the foreign earned income credit.  ProSeries suppoet says the taxpayer needs to mail in the return but other CPA firms such as CohnReznick said they have the same situation yet they are able to e-file the return.  Unfortunately they have a different tax software.  Any suggestions would be appreciated.  

[Just-Lisa-Now- · Accepted solution]

This worksheet, Line 8 might help?  

[Tom8]

Thank you.  I spoke to 3 people at ProSeries and I was told to mail it in.  That made no sense.

[john55]

ok but how you resolve the error message shown on the w-2 wks  where they are still asking  for employer details?