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Transmitting

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I can not get a relative simple return to transmit

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3 Replies 3
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Level 15
Level 15

What happens when you try?  Do you get a message?

Does the file Convert for Efiling but wont transmit, or does it fail conversion too?

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1

I'm having the same issue. I went from ProSeries18 to Basic19 as I am semi-retired now. Also had to change address and obtain a new EFIN # which I validated with Intuit. The error message for Federal reads, " Not transmitted, the selected return(s) was not successfully converted for Electronic Filing.  Open the return(s), correct any errors in Final Review, save the return(s) and re-convert for EF."  The error of state reads, " Not transmitted, ProSeries has detected a system change which invalidates the converted file contents.  Please re-convert."  I have tried 3 times and talked to Tech Support which was no help either. AAAArrrrrgggh!!!!!

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Level 1

Hi, its Barky again...  I think I found a fix for my problem at least.  Try this... From the E-file client list screen highlight the return (Fed&State) that you want to send.  Run the "Converting" step separate and should come back with "Ready to Transmit" status.  Highlight the return again and runt the "Transmit" step separate.  Mine came back SUCCESSFUL!  Hope it works.

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