I am not able to print pay-by-refund checks. The program allows me to print everything else. I tried connecting my printer with the usb cord instead of printing wireless. I even went and bought a new printer. I have updated my laptop, program, and printer. Nothing is working. I go to do a print test of a check, it shows printer error. It did this with my original printer and new printer. I have tried to just print a check, it still shows an error. I have 3 very frustrated clients that w
I called Monday and spoke with Proseries about this issue. We are not the only ones going through this. They escalated it. I hope they are working on a resolution. I'm glad you reached out too! If I hear something, I will reply to this post and let you know any update I have.