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Time Out Options

tscott1205
Level 4

Nothing aggravates me more than to step away from my computer for a few minutes and come back to find out that I have been logged out. I am the only tax preparer in my office and I have zero chance of someone looking at my computer when I step away. There should be an option in the program to choose how long the program can be dormant before it logs me out. 

Labels (1)
10 Replies 10
rbynaker
Level 11

You might look into installing a "mouse jiggler" that tricks your computer into thinking you're still there.  I have one called caffeine.

PATAX
Level 11

I agree. In my opinion, it is getting ridiculous.

Just-Lisa-Now-
Level 15
Level 15

Its 30 minutes, not a "few" and this is an IRS requirement, not Intuit.  So you're complaining in the wrong place.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
tscott1205
Level 4

When you work 840 minutes a day 30 minutes is a few.

Also having to change your password.  I don't think it provides security.  IMO data breaches are more likely to be an inside job than anything else.

Just-Lisa-Now-
Level 15
Level 15
I agree, and the email they send telling you your password needs to be changed in 14 days has a clickable link in it!! Thats a huge no-no for people, never click links in emails. It should just be a reminder with instructions how to do it on your own, no links!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15

I still don't get why this is such a huge issue for folks.  Unless your password is something like:

afeaohehg32823y82h43r9r%&$&$757878ajljjaflaj4646498793920jfjflalkfnvl8**&&^%^&**BBUGVvjndKdD46466646466666666666666E88******HfHKhfh^^^^^^^&&561u1ughqhkafdjfja9jfadjljfajYYTkhku7&&&^^KHKhfkH45461354*****FfhkehkaefuhjGGGGGG772______ ADUEK77^^%$##*(()^&^Bob

how long does it really take to log back in?  If that "lost time" is so monumental, then drink one less cup of coffee or smoke 2 less cigarettes a day to make up that time.


Pot Stirrer Gold Medalist - Rio de Janeiro Games

At least we don't need to have our phones with us to open up ProSeries.  I've come to hate any program that insists on texting me a security code.  My phone isn't surgically attached.

I do understand the intention is good but really wonder how much this benefits anyone.

0 Cheers
Just-Lisa-Now-
Level 15
Level 15
2 factor authentication is an option, I tried it for awhile but it sent me a code every time I came into this group as well, so that got real old real fast LOL

I dont mind it for passwords resets and changes, I have most of my bank, shopping and socail media sites set up to send a code when the password is changed.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dkh
Level 12

Oh Great!  Now I have to change my password.  Just when I had that one memorized.