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The first step is try rebooting. If that doesn't do it, try reinstalling the software. If that doesn't work, see if anything helps here:
https://accountants-community.intuit.com/search?filters%5Bcountry%5D=US&filters%5Bproduct_display_na...
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You have clicked a link to a site outside of the ProConnect Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
