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The e-file acknowledgement shows that the TP's tax return was accepted by the IRS but the IRS says no tax return was filed.

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Level 4

TP received a notice from the IRS that her 2018 tax return was not filed yet. Her e-file acknowledgement shows that the IRS accepted her return on 7/11/19.

This is a first for me. Has anyone dealt with this issue before? Where is the disconnect?

Thanks.

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Level 15

I'm thinking calling support is your only route at this point.

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.

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Level 15
Level 15
Is this for a 1040 or a different type of return?   Feels like I saw something similar for an S-Corp return on a message board somewhere.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 4
Sorry - it's a 1040.
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Level 15
Are you sure the notice is for 2018? It seems awfully early for IRS to be sending that. Maybe 2017?

ex-AllStar
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Level 15
Level 15
for a 1040 I agree....awfully early for a request unless maybe an extension was filed with a  big payment?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 4
Yes, it's for 2018. The TP went to her account on the IRS website to inquire about her refund and then she received the IRS letter in her online account replying to her request dated today, 10-28-19.

Thanks for your help.
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Level 15
Level 15
Id pull the submission ID # from the Form 9325 in the client file then either call the Tax Practitioner Hotline, or will E-Services help with something like that?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 4
Well, maybe check with support first, like IronMan suggested. At least do that before having to get a POA signed from the TP.
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Level 15

I'm thinking calling support is your only route at this point.

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.

View solution in original post

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Level 4
Yeah, probably the only thing to do at this point. Thanks.
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Level 8
Or Practitioner Hotline in your area...
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