Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

I clicked to download basic 18 but it says a version is already running but nothing is happening. How do I stop it from running so I can redo the download?

brudo1946
Level 1
 
0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Solution

Accepted Solutions
AshleyatIntuit
Employee
Employee

Task manager close anything intuit running (not only proseries but quickbooks, etc.) and if it still persists, reboot your machine and then attempt to download.

View solution in original post

0 Cheers
2 Comments 2
AshleyatIntuit
Employee
Employee

Task manager close anything intuit running (not only proseries but quickbooks, etc.) and if it still persists, reboot your machine and then attempt to download.

0 Cheers
Rosetreee Guy
Level 1

I rebooted machine still same problem

0 Cheers