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System crashing

SColletti
Level 2

I'm still having issues with the system crashing............4 times this morning and during one I lost information I had entered!!!  I rebooted and ran the repair update once again.   I just spoke to "an expert".  She was very nice and told me the reason was because I have anti-virus protection on my computer and I need to disable it.  I'm not too comfortable doing that.  Has anyone else got this answer and did it work???

My post is now in bold..............because I'm yelling!!!!

 

Labels (1)
4 Replies 4
IRonMaN
Level 15

Pro Series crashing - Intuit Accountants Community

Help the cause - see that last post about sending your log to Intuit.

Armpit sniffer. Yup, checked out the help wanted ads and found the job. With my nose, how can I go wrong?
TAXOH
Level 10
Level 10

So far today, only 1 crash and it was when I tried to open a client file.

IRonMaN
Level 15

You have more patience than me.  The way this tax season has gone, if my system was crashing repeatedly, I would have tossed my computer out of the window by now.  

Armpit sniffer. Yup, checked out the help wanted ads and found the job. With my nose, how can I go wrong?
TAXOH
Level 10
Level 10

I thought about doing that.  Mine doesn't seem as bad as some others yet.