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System Admin

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I am a MULTI YEAR Proseries user.  I have downloaded 2019.  Tried to open the software and tells me that I need to send my System Admin an email to grant me access.

Only problem is...I AM THE SYSTEM ADMIN!  So I even played the game and emailed/granted my access.  Still won't let me past the landing page with need to send the SA an email to request access.

Any Ideas?

Thanks!  

Rodney Coulter, CPA
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2 Replies 2
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Employee
Employee

Trying going to "Tools" menu >"Access Rights" and disabling them. Then shut down ProSeries and open it again.

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Level 1

I am having the same issue!!!  How do I acess "Tools"? I can't log into anything!!!

 

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