Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Support Escalation

Level 2

For five days we have been told that a supervisor for DMS would call us back. 

Today we were told supervisor would not take our call and there would be a response in 24 to 48 hours.

Is there anyone working in tech support beyond level 1 employees?

Can anyone suggest an alternative route?

 

Labels (1)
0 Cheers
1 Reply 1
Level 13

From what I've heard, there is minimal to no support for DMS.  Sorry.