This is a married couple. Yes I filled in the 2020 income according to the form. But in 2019 they made $20,000 more. They got a partial first check and none for the second. According to our program they are entitled to a credit of $1789. Is it valid?
This is meaningless: "But in 2019 they made $20,000 more."
Perhaps it would help to review what is really happening:
The funds were paid out as Advanced payment against a projection. The projection used 2018 or 2019 tax returns. But 2020 is the Actuals. You use the 2020 return to reconcile what a person is entitled to, against what they got.
You might want to bookmark these links and read the IRS guidance.
Interactive wizards portal for determining dependency:
One for each EIP.
"Level Up" is a gaming function, not a real life function.
"Is he entitled to the extra funds being calculated?"
Yes ---------------- as long as you have the correct amounts loaded in for what they received for the year.