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So is it my understanding correct, that Proseries doesn't offer online chat anymore. I called and the wait time was 4 hours. I paid a lot of money for this program.

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Level 15

Try asking here. You are likely to get a good answer in less than 4 hours.


ex-AllStar

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Level 15

Try asking here. You are likely to get a good answer in less than 4 hours.


ex-AllStar

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Customer support has vanished from ProSeries. On hold for hours for a "i dont know" or post online for a maybe.
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@accurategen - there is no need to resurrect these old posts.  
Former Chump... umm.... AllStar.
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Not working

 

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It was a joke.  Dusty forgot to use the sarcasm font.

Former Chump... umm.... AllStar.
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This is the "new and improved" support chat.  Please excuse our accents.

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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Level 15

And they didn't last year either.

Post here; lots of "support" from your peers on this forum that might just solve your problem.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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If you are not getting any help try e-mailing them at QBcares@intuit.com.