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lasass
Level 1

cannot sign into basic 18 or 19  tech support hasn't been able to help yet  there saying a display problem

anyone else have this problem  need help  its a new computer 

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4 Replies 4
Terry53029
Level 11
Level 11

What happens when you try, any messages ?. Need details in order to try and help

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lasass
Level 1

no messages it wont let me do anything  no typing nothing

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Just-Lisa-Now-
Level 15
Level 15

Is the sign in button missing?   There have been reports of display being an issue.  Have you tried changing the monitor or display resolution to a default instead of custom?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Terry53029
Level 11
Level 11

Could you provide a screenshot

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