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sign in 2019

Level 2

cant sign in 2019

on new computer

Labels (1)
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2 Replies 2
Level 15
Level 15

Need more info....what happens when you try to sign in?   Do you get a sign in screen? Do you get a message?

Level 15

1.  Reboot your computer and try again.

2.  If that don't work, uninstall the software, reboot your computer and try a fresh install.

3.  If that don't work, call support.

4.  If that don't work, tax season is way to stressful anyway, try a new profession.  Personally, I'm working on becoming a brain surgeon.  Three more credits from the ACME School Of Medicine and Tire Repair and I'll have my degree.

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.