1. Reboot your computer and try again.
2. If that don't work, uninstall the software, reboot your computer and try a fresh install.
3. If that don't work, call support.
4. If that don't work, tax season is way to stressful anyway, try a new profession. Personally, I'm working on becoming a brain surgeon. Three more credits from the ACME School Of Medicine and Tire Repair and I'll have my degree.
and ex marks the spot where those rocks and anvils hit me.