What is the best way to get a hold of an IRS representative? I have an error code R0000-902-01
it saids this return was rejected by the IRS because the tax return for the taxpayer Indentification number was already filed and accepted by the IRS. I double check his information and its all correct. shows I need to call 1800-829-1040 but i am having a hard time taking to an IRS representative.
You are missing the point that a return HAS been filed, using your client's SSN.
It is either a mistake, by whoever did file the return, by the IRS if they keyed in the number wrong (yes, there are still folks who file by paper).
OR - it's identity theft. (And you should notify your client of that possibility)
The reject notice isn't saying YOU did something wrong.
If a post answers your question, click on *Accept as solution* for future searches
Did your client use the IRS Non Filer site to get their stimulus payment? Thats the same as filing a return.
Heres what IRS says to do if this occurs.