Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Refund Advantage enrollment is not showing.

Mattl
Level 1

Anyone have pointers to get Pro Series to recognize enrollment in Refund Advantage. It work's fine for year  2020 but 2019 will not recognize the enrollment. I have tried refreshing for several days and still nothing.  Tried licensing and refreshing updates. Called RA they stated it was a software issue. When I click the refresh it brings up the bank products acknowledgments screen and shows there are no items to view.   Any help is much appreciated. 

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here