I'm trying to use Tuition Deduction for a client in Manual mode and it won't let me without overriding. It will let me choose AOC although it clearly shows not qualified since that was taken 4 times already. Anyone else encounter this? Looks like a programming error to me. (I used to be a systems analyst before I became a tax person and a CPA.)
It works if I override it so I'm thinking they didn't do all the program changes necessary. I'm on hold now to talk with them about it but thought I'd check here in case someone has also encountered that and knows how to get around it. The Fed refund is lower but the IL refund is higher and she gets $7 more back. Maybe it won't allow it if Fed is lower but that should be up to me, not them in manual.