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rejected Tax return

Blanca
Level 3

What is the best way to get a hold of an IRS representative? I have an error code R0000-902-01

it saids this return was rejected by the IRS because the tax return for the taxpayer Indentification number was already filed and accepted by the IRS.  I double check his information and its all correct. shows I need to call 1800-829-1040 but i am having a hard time taking to an IRS representative.

 

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4 Comments 4
George4Tacks
Level 15
https://www.irs.gov/tax-professionals/practitioner-priority-service-r#:~:text=Our%20Practitioner%20P.... but reality is you should just print and mail the return.

Here's wishing you many Happy Returns
abctax55
Level 15

@Blanca 

You are missing the point that a return HAS been filed, using your client's SSN.

It is either a mistake, by whoever did file the return, by the IRS if they keyed in the number wrong (yes, there are still folks who file by paper).

OR - it's identity theft. (And you should notify your client of that possibility)

The reject notice isn't saying YOU did something wrong.

 

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
Just-Lisa-Now-
Level 15
Level 15

Did your client use the IRS Non Filer site to get their stimulus payment?   Thats the same as filing a return.

Heres what IRS says to do if this occurs.

https://www.irs.gov/newsroom/amended-eip-return#:~:text=You%20must%20complete%20and%20print,the%20IR...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
abctax55
Level 15

Yep, that is a *new* error that has wreaked havoc this year.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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