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ProSeries Electronic Filing Passwords

johnzhongea
Level 1

ProSeries  Electronic Filing Passwords setup?

 

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19 Comments 19
IRonMaN
Level 15

Try logging into your ProSeries account from the link below.  If that wasn't your question, you can always try again by providing some additional information.

https://proconnect.intuit.com/

 

 


Slava Ukraini!
Just-Lisa-Now-
Level 15
Level 15

From Homebase  Tools > Passwords  check the box

efpassword.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Jyote
Level 2

There is no password in the options to select, as we have never used this before in previous years. 

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rvpino
Level 1

in the options windows there are not any password and I think this is new this year.

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Just-Lisa-Now-
Level 15
Level 15

@IntuitAustin  care to weigh in on this?   


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Just-Lisa-Now-
Level 15
Level 15
no checkmark in that box to prompt for a password? its all empty just like the picture above?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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IntuitAustin
Intuit Alumni

Checking in with our support team on this 


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"
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Just-Lisa-Now-
Level 15
Level 15

@IntuitAustin wrote:

Checking in with our support team on this 


theres a 2nd thread on it as well

https://proconnect.intuit.com/community/proseries-discussions/discussion/re-transmission-of-return/0...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Jyote
Level 2

I am on HOLD for 45 minutes  - as soon as I get a live person, I will post a resolution I/A

Like most of you, I have been using proseries since 1996, this has never been an option

there is not a "password" line item to choose from

 

Adriane
Level 1

Hello...did you find information regarding the ProSeries EF Passwords??

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This is a brand new requirement.

I do not have a 'password' choice on 

options under Tools

I am the Admin on a Network Installation.

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sbroede2
Level 2

I dont have a passwords option at all.

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aguffre
Level 3

Same issue.  Network version.  I am the administrator & on the main computer (non-workstation).  None of the computer workstations have a "Passwords" option at all.  We cannot e-file without entering a password, which was never set up.

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IRonMaN
Level 15

All you can do is stand in line at this point and wait for someone from Intuit to post a solution or tell us when the solution will be provided in an update.


Slava Ukraini!
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rvpino
Level 1

any news???

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sbroede2
Level 2

Disable access rights

then go back to Tools, options and the password option will be there.

setup master password first then efile password.

once completed you can restore access rights.

hope that helps...worked for me.

aguffre
Level 3

What if we don't WANT an e-file password?

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sbroede2
Level 2

I dont know about that ...sorry

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Jyote
Level 2

Customer Service made all the corrections after an hour wait

This problem has been resolved by a few steps

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