New York State error in calculation

[markmerit1]

At the end of March, when I submitted an amended NYS tax return for a client, it indicated that she owed $177. Now it says she owes $402. Does Intuit bear any responsibility for not having the correct calculations for her taxes?

I know the software says to check the calculations, but if we have to check everything, we might as well do paper returns. 

thanks

[Just-Lisa-Now-]

Have you compared your printed copy of what you sent with what you see now? 

Where is the discrepancy?  What changed?  Which one's correct?

[markmerit1]

The only change is the amount of the state earned income credit - on the original amendment is was $1,015. The system is now showing a credit of only $790. Not sure why it was changed

[Just-Lisa-Now-]

Im not familiar with NY, could it have something to do with the unemployment exclusion and how NY deals with that? Most states hadnt been updated for it at the end of March.