I have checked the help articles which say that 2014 should be available in my account for download - but it is not.
I called Customer service who said that they cannot help with years before 2017 except to send me to the articles that I have already read and which do not help.
The article was just updated a month ago by intuit saying that 2014 is available. Any hints on how to get the product would be greatly appreciated.
@Just-Lisa-Now- Is correct that prior years can be downloaded from your account if you were a customer. If not, you should be able to download on pay per return basis. You only get charged if you print the return.
edit. Not sure if this helps. Seems to have a link for 2014 but not 15.
As Lisa pointed out, Support should be able to give you access to older years for free (but you will prepare those returns on a Pay-Per-Return Basis).. When you call back, maybe the new person will know what to do. If not, ask for a Supervisor. Or maybe even call the Sales department, as they may be able to do it.