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EFIN is not registered to my account

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Pro series want me to correct it . need help to do it . I don't have a clue why was change.

I always use [efin removed} and was change to 308. I call help and the lady that help me don't know haw it happens. Please help Iwont be able to do any tax.

 

 

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If your EFIN is incorrect in program you can go to TOOLS and OPTIONS and select the FIRM INFORMATION on the left panel, and ensure it's entered correctly there.  If i'm misunderstanding your question, please provide additional details as to exactly what error you're seeing and where.