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efiles wont send

pyle-patty
Level 1

All of a sudden my efiles won't send.  Thoughts?

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7 Replies 7
IRonMaN
Level 15

My first thought would be - what happens when you try?  You are  a little light on details.

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)
pyle-patty
Level 1

It acts like it's transmitting, then comes back with an error that file was not transmitted.  the efile

log shows it's ready to transmit after all the wait for it to transmit is over.

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dkh
Level 12

What's the error message on the Transmission Log?   Program needs updated? Error in the files?

pyle-patty
Level 1

There is no "error" like a typical error.  It just says files not transmitted.

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Just-Lisa-Now-
Level 15
Level 15

Do you have a PDF attached to it?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
pyle-patty
Level 1

Yes.

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Just-Lisa-Now-
Level 15
Level 15

I feel like Ive seen this problem mentioned when people have a file attached, it may be too big?   

Do you have the option to rescan it in a lower resolution to make it a smaller file?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪