Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

efiles wont send

pyle-patty
Level 3

All of a sudden my efiles won't send.  Thoughts?

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

7 Comments 7
IRonMaN
Level 15

My first thought would be - what happens when you try?  You are  a little light on details.


Slava Ukraini!
pyle-patty
Level 3

It acts like it's transmitting, then comes back with an error that file was not transmitted.  the efile

log shows it's ready to transmit after all the wait for it to transmit is over.

0 Cheers
dkh
Level 15

What's the error message on the Transmission Log?   Program needs updated? Error in the files?

Just-Lisa-Now-
Level 15
Level 15

Do you have a PDF attached to it?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
pyle-patty
Level 3

There is no "error" like a typical error.  It just says files not transmitted.

0 Cheers
pyle-patty
Level 3

Yes.

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

I feel like Ive seen this problem mentioned when people have a file attached, it may be too big?   

Do you have the option to rescan it in a lower resolution to make it a smaller file?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪