Solved: Re: E-Filing Bug

lefty · ‎06-21-2020

2018 Federal Return was E-filed unsuccessfully.

Error message says "The version of ProSeries you are using is no longer current......" but I have already updated my software several times. I already went to the update menu and selected "update installed products" several times. I keep Re-Efiling and keep getting the same error.

Help!!!!

abctax55 · ‎06-21-2020

But did you go to the "refresh" updates, just below the regular updates?

THAT seems to be necessary, for reasons I do not understand.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

View solution in original post

abctax55 · ‎06-21-2020

But did you go to the "refresh" updates, just below the regular updates?

THAT seems to be necessary, for reasons I do not understand.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

taxmama1982 · ‎06-22-2020

Thank you very much. I ran through the Update 4 times and was pulling my hair out.

abctax55 · ‎06-22-2020

YVW...

I don't use PS - but this seems like a really odd way of handling updates.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

PLD · ‎06-23-2020

Yes I did go to "refresh updates" but still received the same error.

Not working

E-Filing Bug

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