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Anyone having issue with autofill of city and state when entering zipcode? Mine does not enter city or state.

lkj
Level 2
 
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6 Comments 6
dascpa
Level 11

Been working fine.

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dkh
Level 15

Verify your options are set for zip code automation

Tools > Options > General    look for Data Entry line  see if Zip code automation is checked

L0ngtaithien
Level 3

Been working fine here too.

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lkj
Level 2

zip code automation is checked. Have unchecked and checked again.  It still does not autofill.

 

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dkh
Level 15

Have you     1) downloaded an update recently - if not, try that      2) restarted your computer recently - if not, try that     3)   if 1 or 2 does not solve your issue then try a  Tools - Repair Updates   - you get there through the Start button then find ProSeries 2020 program

 

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lkj
Level 2

I have everything checked and have current update.  Never had this issue in the past. Thank you for recommendation of Repair Updates.  I will try that.